PROPERTY SERVICES TEAM  

Meet our team of experts

“I had forgotten just how stressful searching for and buying a house can be. We approached Gilson Gray in North Berwick to view and offer on a house that we didn’t get in the end but it was their approach to us following that experience that really marks them for us as a company that goes above and beyond.

Knowing what we were looking for they helped us find it. Through the ups and downs from viewing to offering to finally having our offer accepted they kept in close contact with us, always available. They have a really unique kind, human approach to what they do which I had found in no other local agency. Their professionalism and dedication to supporting both seller and buyer goes above and beyond. Thanks to the team we have a new home and a new adventure ahead of us. Don’t think twice about approaching these folks for buying or selling.”

“We have used Gilson Gray twice now, they are the only solicitors we would consider using!  They are incredibly professional, helpful and understanding.  They kept us informed every step of the way and no question from us was too silly or too much. During the pandemic,  they went over and above to ensure everything they could do to help us sell was being done, from virtual tours and videos to weekly updates from them.  Their staff are all so friendly and helpful.  I highly recommend them!”

“Excellent professions service, with the clients interests always at the forefront. Nothing was too much trouble and the communication was excellent even after hours.”

“I wouldn’t hesitate to recommend Gilson Gray. They were professional and supportive throughout the whole process of selling our house. We were kept regularly updated and any queries we had were dealt with quickly. Through their perseverance, we successfully sold our house during the pandemic, with everything going through smoothly.”

“The experience of selling my old home and buying somewhere new was made easier for me in the safe and capable hands of the team at Gilson Gray. I felt reassured that I was getting the best legal advice, the strongest marketing strategy and comforted (at this stressful time) by frequent communication between myself, the sellers of my new house, and the buyers of my old one. I therefore have no hesitation in highly recommending their services.”

“Gilson Gray Team provided the best service I have ever had from an estate agent. The team clearly communicated the process and kept us up to date at all times, making it the most stress free selling experience we have had. Thanks to everyone.”

“We just wanted to say thank you for your help with selling our house at 14 Wester Hill. We went to a closing date on Tuesday and were pleased with what it sold for. You valued our house at £25k higher than another local estate agent and we think that really helped us achieve over £400k, so thank you.”

“The Gilson Gray Edinburgh office provided the best service I have ever had from an estate agent. the team clearly communicated the process and kept us up to date at all times, making it the most stress-free selling experience we have had. Thanks to everyone.”

“Thank you so much for all your help with selling the house. You made the estate agency process very stress free and gave excellent advice.”

“The Estate Agency team at Gilson Gray provided a first class service when supporting my recent property sale. They took care of everything and managed every detail resulting in a stress free sale within 2 weeks!”

“We are delighted that the process of selling our Lidgate Shot property has gone so well. A big thank you to the Estate Agency team for your professionalism and attentiveness. All the best to Gilson Gray.”

“It’s been a pleasure having you and the rest of your colleagues at Gilson Gray assist me in the sale of my property.  If I require your company’s services again, I won’t hesitate to get in touch.”

“It couldn’t have gone any better than we expected! Everything seemed to be handled really well and we would have accepted a lower offer if it wasn’t for you.”

“I found the service outstanding from start to finish. The brochure was amazing. Initial conversations regarding cost were fair and transparent and the whole team was professional and helpful at all times. I thought your negotiation skills were brilliant and that you were a pleasure to deal with. Would happily recommend.”

“When we first started out trying to put our flat up on the market it wasn’t the best journey. A family friend then put us in contact with the team at Gilson Gray and the service we received was just amazing! They made it feel so easy from the start, and all the way through to the end. The team from conveyancing was also brilliant to deal with. They also made it feel so easy and under control for both selling our flat and buying our new home! We would highly recommend Gilson Gray! They were fab!“

“The team at Gilson Gray Glasgow was very helpful and patient, especially when we got a glitch at the end of our flat sale. Fees are in line with most other companies.”

“Key to any professional service is good communication, especially when it’s a property transaction. I would not hesitate in using Gilson Gray. First-class.”

“I’m very impressed with the level of service provided by Gilson Gray. They were very helpful with the purchase of my new property and I had no hesitation in engaging them to sell my existing property. Both Joe and Jodie have been extremely diligent in their handling of both. Jodie has always been prompt with her replies to my emails regarding the sale. I recommend Gilson Gray and would definitely use this company again.”

“I want to thank you Deborah for all your help. I really appreciate everything you have done.”

“You have been a great support, Deborah, exceptionally reliable and a wealth of information. I would happily recommend you to anyone.”

“We are extremely grateful for your support and professionalism throughout the whole process. Your sunny disposition, positivity and outstanding communication has given us such a positive experience. You have also been an absolute pleasure to deal with, to top it all not only have we sold the flat, which I thought might be doubtful, but we’ve also achieved a great price for it, well done.”

“We decided to sell a small terraced house we had been renting out in Aberdeen. We used the services of your Aberdeen office and were dealing with Deborah Bonner. Deborah really was excellent. Deborah knew the Aberdeen market very well and was able to help us understand and lower our expectations of price in a difficult marketplace. Deborah arranged, managed and attended the viewings and we promptly got feedback after each. We did get quite a few low offers from developers and we took Deborah’s advice on these. When we got a sensible offer Deborah handled the discussion professionally and we are very grateful for all her work and the friendly phone calls. Deborah is an asset to Gilson Gray.”

“Thank you for all your support in helping to make this property sale happen. Very much appreciated. As you say, a really good offer in very quick time, particularly given the struggling market conditions in Aberdeen! Take care and good luck for the future. It’s been a pleasure working with you.”

“Kerri has dealt with purchase of my property and kept me informed regularly on the progress which is such important during this stressful time. She has also replied to my questions very quickly and informative. I have used Gilson Gray before when selling my previous property and I will not hesitate to do the same in the future.”

“The sale of our flat was conducted in a very efficient and professional manner. It was a very smooth transaction.”

“Deborah Bonner has been an absolute angel in disguise! From start to finish, she has been nothing short of excellent. Her professionalism mixed with natural kindness has allowed us to have many back and forth conversations that just flowed perfectly. I would highly recommend Deborah, and Gilson Gray in general to ANYONE who is looking to buy/sell property. We were never left in the dark as everything was explained in detail at each stage. In our case, Deborah always advised us of whatever situation would benefit us the most and we are really grateful for all of her help and support.”

“Abbie Curran assisted me in the in the sale of my flat. Abbie was extremely helpful and kept me up to date during each stage. I would like to add I was selling my home during the Xmas period and having a person like Abbie assisting me during the holiday’s made the sale a lot easier during a already stressful period.”

“From the initial consultation with Ben at Gilson Gray right through to the marketing and negotiations with Nicki and Jodie, I’ve been delighted with the service I’ve received. The marketing was spot on, which gave maximum exposure to my property. Suitable advice on a pricing strategy was given to me in order to achieve the best price possible. Having found my ideal property to move into, tight deadlines were given to Gilson Gray however this was genuinely no trouble and they took it all in their stride. Thanks again!”

“We can’t thank you enough for handling getting our house to the market as fast and as efficiently as you and the team did. Also thank you for recommending Wendy at First Mortgage we couldn’t of done it without her help and support. We are not long in our dream home and still unpacking. We are so glad we took the plunge and went for it, stress and all, as it all worked out!”

“Gilson helped me understand the best way of getting these three pieces of work done. Very approachable and friendly staff and was very flexible and understanding of my needs as a client. Were very patient with me when I was struggling to understand the legal jargon. Would confidently use Gilson Gray’s services again.”

“We could not recommend Lori and Megan at Gilson Gray enough. They always responded quickly and efficiently, were always kind and extremely helpful.”

“Fantastic service from Lori and her team! My house sold very quickly and I’ve had great advice and support throughout the process. Would definitely recommend Gilson Gray Property if you are looking to sell your home. Thank you!”

“Abbie helped us sell our flat. We had the property on the market on the Friday morning and accepted an offer, above our estimations, just 10 days later. Selling your home is a stressful situation, but Abbie communicated with us the entire way through and was able to answer all of my stupid questions. I would highly recommend Gilson Gray!”

“I would like to express my sincere thanks to Deborah and Kirsten at Gilson Gray for providing such a friendly, speedy and efficient service when dealing with the sale of my Brother’s house. Can’t recommend enough.”

“I couldn’t have asked for better support than I received from Rowan and Deborah at Gilson Gray. Both were so helpful, making every step really clear along the way and just making the whole selling process so easy to navigate and stress free. Highly recommend.”

“Gilson Gray undertook all aspects of the sale of my property in an extremely professional manner. At the start, the process and prices were clearly explained and I received very useful literature demonstrating the various stages. Arran Lovell, who I originally met and who organised the valuation and marketing of the property was extremely helpful and professional. Going above and beyond to organise various tradespeople for me to undertake improvements to the property. All the administration was handled very efficiently and quickly. When it came to handling the actual sale, Kelly Jagger, who negotiated on my behalf did an excellent job and kept me informed and consulted me at every stage. Eventually she secured a very good offer for me. Overall, I was extremely satisfied with the Service provided by Gilson Gray. Excellent value for money.”

“I recently sold my property with the help of Gilson Gray and cannot recommend them enough. The service and engagement from Lori, Arran and Megan was excellent and they were extremely helpful throughout. Thanks again!”

“As first time sellers we didn’t really know what the process would involve. Thankfully the Gilson Gray team were absolutely fantastic! From Graeme doing our initial valuation to Megan getting our property live on the market and Kelly acting as our negotiator – they really couldn’t have done more for us. We accepted an offer after just 7 days on the market and we are thrilled with the result. What a brilliant team, thank you!”

“Having used Gilson Gray for our previous sale & purchase when we were selling again was only natural to go back to them as they were great first time around. We did not have a straightforward sale like the last time, unfortunately the sale fell through 3 times but thankfully 4th time lucky and we completed yesterday. Every person at Gilson Gray when things fell through the team were on it right away and pushed the social media side of the marketing and scheduled viewings around our busy schedule with ease. We we never not long on the market before we were back under offer! Our solicitor was as disappointed as us when the sales fell through but guided us through the process with ease and kept us well informed. Would use these guys again in a heartbeat, they are all so friendly, it feels like you are dealing with your friends or family not a law firm! Thank you once again for all your hard work and support through this process!”

“Deborah and the team at Gilson Gray have been fantastic during the sale and purchase of my properties. Communication has been brilliant keeping me up to date at every step which was important for me. The whole process has been stress free and I will be recommending Deborah and Gilson Grey’s services to anyone who may need them.”

“An excellent experience selling my property through Gilson Gray. Everything was clearly laid out and the staff handling the viewings were fantastic. The fact they took bookings throughout the weekend was a huge help.”

“We have had such a positive experience working with Gilson Gray. The team have been lovely and guided us through the process of selling our house and keeping us informed throughout. We would highly recommend Gilson Gray!”

“We recently used Gilson Gray to sell our house and purchase a new one. The service across the board was excellent. Their communication was consistently very good and everyone was a pleasure to deal with. They kept us up to date at all stages of the process and made it as stress free as possible. I would 100% recommend Gilson Gray. We were delighted with their service. Thank you!”

“Gilson Gray provided an excellent service. Very friendly and professional team. The client login made it easy for us to keep up to date with viewers, their feedback, notes of interest and offers. We highly recommend them.”

“Fantastic and effective marketing approach. Very professional and efficient engagement overall. Highly recommended.”

“From the onset Gilson Grey with Deborah Bonner has been first class. From our first meeting at the property she has been so helpful, informative and professional. The advert pictures and video tour was excellent. She attended to the viewings and all things needed to complete the sale. Highly recommended.”

“Fantastic customer service – was kept informed regularly throughout the selling process. Karen McMillan was excellent at helping us understand the process and at giving advice on how to proceed when an offer was made.”

“Deborah at Gilson Gray was an absolute pleasure to deal with during our recent house sale and purchase. From start to finish we valued her professional guidance, friendliness to deal with and timely communication which resulted in a super quick turnaround. We always felt Deborah was invested in our situation, even when we decided the time wasn’t quite right for us to sell 6 months previously. We wouldn’t hesitate to recommend Deborah and Gilson Gray to anybody looking for the highest quality estate agency service.”

“Having recently used Gilson Gray as estate agents for the sale of my rental property, I wanted to convey my appreciation for the excellent service received. From the initial appointment, through creation of marketing content, arranging and attending viewings, providing timely feedback following viewings and providing valuable insight following the receipt of offers, the service provided has been exemplary. The communication throughout all aspects of the sale has been first class and has been hugely appreciated. I would not hesitate to use Gilson Gray’s services in any property capacity in the future.”