Selling 

Your home with Gilson Gray

“I also wanted to thank you for being a great letting agency and always responding to queries from the flat quickly and keeping in contact as much as you do. I really appreciated it and I know the girls still living there do as well, especially with how difficult it can be to find good agencies in Dundee for student housing.”

“We just wanted to say thank you for your help with selling our house at 14 Wester Hill. We went to a closing date on Tuesday and were pleased with what it sold for. You valued our house at £25k higher than another local estate agent and we think that really helped us achieve over £400k, so thank you.”

“The Gilson Gray Edinburgh office provided the best service I have ever had from an estate agent. the team clearly communicated the process and kept us up to date at all times, making it the most stress-free selling experience we have had. Thanks to everyone.”

“Thank you so much for all your help with selling the house. You made the estate agency process very stress free and gave excellent advice.”

“The Estate Agency team at Gilson Gray provided a first class service when supporting my recent property sale. They took care of everything and managed every detail resulting in a stress free sale within 2 weeks!”

“We are delighted that the process of selling our Lidgate Shot property has gone so well. A big thank you to the Estate Agency team for your professionalism and attentiveness. All the best to Gilson Gray.”

“Very professional and efficient service. Would strongly recommend.”

“It’s been a pleasure having you and the rest of your colleagues at Gilson Gray assist me in the sale of my property.  If I require your company’s services again, I won’t hesitate to get in touch.”

“Debbie was so supportive and understanding. She was very clear and concise with all her information.”

“It couldn’t have gone any better than we expected! Everything seemed to be handled really well and we would have accepted a lower offer if it wasn’t for you.”

“Paula was excellent. She guided us through the conveyancing process smoothly, keeping us informed at all times.”

“I found the service outstanding from start to finish. The brochure was amazing. Initial conversations regarding cost were fair and transparent and the whole team was professional and helpful at all times. I thought your negotiation skills were brilliant and that you were a pleasure to deal with. Would happily recommend.”

“Michael, Callum and Kirsty made it really easy as a first time buyer we had no idea what we were doing can’t thank them enough and have already recommended a colleague to them. Will be using Gilson gray for all future house moves.”

“When we first started out trying to put our flat up on the market it wasn’t the best journey. A family friend then put us in contact with the team at Gilson Gray and the service we received was just amazing! They made it feel so easy from the start, and all the way through to the end. The team from conveyancing was also brilliant to deal with. They also made it feel so easy and under control for both selling our flat and buying our new home! We would highly recommend Gilson Gray! They were fab! “

“Gilson Gray were exceptional. Every time they said they would do something, it was done. Including getting tenants in my flat in the current climate! Which I’m so grateful for. The team’s delivery is always professional and personable. I’ve already recommended them to friends and family, and I will continue to do so. Thank you again for all your hard work, determination, and humour.”

“Highly recommended! 5 years of great communication with tenants and tradesman. Easy to get a hold of and prompt in response. In a crowded market, they are knowledgeable and great all round.”

“The whole process, from expressing my interest to the move-in day, couldn’t have been smoother. The team was always there to answer questions and help whenever I needed it. This was the easiest move I’ve ever had and I can’t recommend Gilson Gray enough.”

“Our rental property needed to be completely renovated and we live too far away to take on the project ourselves. A friend recommended Gilson Gray and we never looked back. Every conceivable aspect was addressed and dealt with effectively, efficiently and stress-free for us. The turnaround period was kept to an absolute minimum and quality tenants have since moved in. Gilson Gray has restored our faith in Letting Agents and has kept us informed the whole way. Their knowledge and sensitivity to the project has been exceptional.”

“Thanks very much to Gilson Gray and their highly skilled team for sourcing our first two buy to let properties and managing the renovation of both flats. They absorbed all the normal headaches involved with renovation a property! The turnaround was amazing.”

“As new investors to the Dundee property market, Gilson Gray has guided us successfully through each step of our journey; from their amazing knowledge of the Dundee rental market to carrying out complexities of HMO submissions and then to their seamless day to day property management. The team supports us fully as landlords whilst also caring about tenants, a mix which is quite rare in the property management market. You truly will be hard pushed to find a better property management company. “

“The team at Gilson Gray Glasgow was very helpful and patient, especially when we got a glitch at the end of our flat sale. Fees are in line with most other companies.”

“Key to any professional service is good communication, especially when it’s a property transaction. I would not hesitate in using Gilson Gray. First-class.”

“My experience with Gilson Gray Legal Services for a property purchase was exceptional. Their expertise in property law and attention to detail instilled a high level of confidence in me. Transparent communication and prompt responses to queries were key highlights, ensuring a smooth transaction. The Gilson Gray team’s efficiency in handling documentation prevented any unnecessary delays. I highly recommend their services to others.”

“Jake advised us on a couple of properties that we were very close to landing, before closing a deal on a third at a price that we and the vendor were very happy with. Really appreciated Jake’s friendly and professional approach and would recommend his services to anyone looking to buy in East Lothian.”

“I have recently just purchased my first home and I could not have asked for a more smoother process. From my first point of contact with Arron straight through into my main point of contact Emma and Chloe, I had a great experience. Any information I did not understand, was broken down and explained further. I was never left in the dark about documentation and I was supported throughout. Each stage of the process was clearly explained and I received continuous updates and prompt responses. Emma guided and supported me all the way, and she was extremely approachable. No query or worry from my side was an issue. Fabulous team to work beside. Thank you.”

“I was recommended Gilson Gray by our mortgage advisor. The process was fairly straightforward albeit stressful, however, this is just how buying a property is I believe. They were able to answer all my questions when I asked getting back to me within 48 hours on these matters. It was a higher price than we expected based on what our mortgage advisor suggested, however, I know its not them that set the price naturally.”

“A fantastic solicitors with fantastic people. I had Emma as my solicitor. She was so supportive, understanding and always stuck to her word. I used Gilson Gray to support with the purchase of my late grandmother’s home. I am now in and settled and can’t thank Gilson Gray and of course Emma enough.”

“Gilson Gray have been exceptional. Every time they said they would do something, it was done. Including getting tenants in my flat in the current climate! Which I’m so grateful for.

The team’s delivery is always professional and personable. I’ve already recommended them to friends and family, and I will continue to do so. Thank you again for all your hard work, determination and humour.”

“Highly recommended! 5 years of great communication with tenants, and tradesman. Easy to get a hold of and prompt in response. In a crowded market, they are knowledgeable and great all round.”

“Can’t thank Gilson Gray enough for getting our house purchase over the line during unusual times, especially Emma MacKenzie, so friendly and a great help… Highly recommended.”

“Gilson Gray made the process of our buying our first home (even during a national lockdown) easy and seamless, answering all of our queries in a friendly, approachable and easy to understand way.”

“Kirsten was a brilliant solicitor, working hard to get things done. Always kept me fully informed and offered invaluable advice while still fully supporting my decisions. When an issue would arise she promptly dealt with them and was always pushing things through. Couldn’t ask for a better person to have been assigned to the sale of my house.”

“Very helpful even during these difficult times,(coronavirus).”

“Highly Recommend Gilson Grey. Very Professional and helpful service. Keep up the good work!”

“Thank you for all your support in helping to make this [property sale] happen. Very much appreciated. As you say, a really good offer in very quick time, particularly given the struggling market conditions in Aberdeen! Take care and good luck for the future. It’s been a pleasure working with you.”

“Fantastic service in the most difficult of times. A house purchase during COVID. A million questions asked. A million answered. Those that couldn’t be answered due to the changing circumstances were addressed honestly with a ‘we don’t know yet’…sometimes that’s all you need to know. Not some fluffed answer. Fabulous.”

“This is the second time I have used Gilson Gray and both times I have been so happy with the hard work and dedication shown towards supporting me to sell and buy a house.”

“From the very first dealing with Gilson Gray to the very last, the professionalism, communication and helpfulness was second to none. Nothing was ever any trouble to them and they called me back or emailed me back every time they said they would in the time they said they would do it. I felt a real desire from every person I spoke to at Gilson Gray to make the sale as stress free as possible for me which they did. Everyone was so friendly and easy to deal with and I was assigned people each part of the sale to deal with, and even when phoning up and that person was busy the person I spoke to knew what was going on so there was no being passed from pillar to post, it’s obviously a well-run business with high emphasis on communication both internally and externally. I could not recommend Gilson Gray highly enough.”

“Rachel Greig was a pleasure to deal with. She kept us up to date with our house purchase, documentation and everything we needed to do as first time buyers. She is a credit to the company and we wouldn’t hesitate to recommend her as a solicitor.”

From dealing with our offers to finalising everything Gilson Gray couldn’t have done anymore to help us in our first time buying experience. Even through a global pandemic (covid19) they still made sure our process was not effected and stress free. Kept up to date at every point and no question/query couldn’t be answered during this time. Myself and jade would like to thank all at Gilson Gray for all they’re hard work and dedication on our journey. Thank you !

“Very helpful, responsive and professional.”

“The whole process, from expressing my interest to the move in day, couldn’t have been smoother. Sophie was always there to answer questions and help whenever I needed it. This was the easiest move I’ve ever had and I can’t recommend Gilson Gray enough.”

“The service was faultless. Anything I was required to do was the absolute minimum in terms of completing the sale of my house, took very little time and was effortless. That does not happen without a huge amount of work. The pandemic made absolutely no difference that I was aware of and did not hinder a speedy process, which in my opinion highlights the invisible, but outstanding business processes in place. At what is recognised as an extremely stressful life event, I was completely confident in the professional service provided and wondered what was stressful about it!

First-class customer service from start to finish, which is very rare these days, even without the challenges of a pandemic.

The only reason I had a different solicitor for the purchase of my new home was moving to England required a solicitor there.

Without a moment’s hesitation, I would highly recommend.”

“The whole experience was brilliant start to finish, Gilson Gray were beyond helpful and always on hand to answer any questions we had, it was a real relief during an already hard time to have such a competent helping hand, Thanks again.”

“Excellent professions service, with the clients interests always at the forefront. Nothing was too much trouble and the communication was excellent even after hours.”

“Thank you so much for all your help with selling the house. You made the estate agency process very stress free and gave excellent advice.”

“It has been a seamless transaction with Gilson Gray. They know what they’re doing.”

“The experience of selling my old home and buying somewhere new was made easier for me in the safe and capable hands of the team at Gilson Gray. I felt reassured that I was getting the best legal advice, the strongest marketing strategy and comforted (at this stressful time) by frequent communication between myself, the sellers of my new house, and the buyers of my old one. I therefore have no hesitation in highly recommending their services.”

“The whole experience with Gilson Gray from start to finish was easy, professional and communication with Dora and Sam was amazing. I was worried about getting my flat away during such an unsettling time but the assurance I got and efficient communication meant my flat was rented within 4 weeks and I’m so grateful for everyone’s help. I Would highly recommend Gilson Gray! Thank you again for all your help.”

“I recently used Gilson Gray Dundee for the conveyancing on a new-build property I had purchased, and was absolutely delighted with the service I received from my solicitor Kerri. Nothing was too much trouble, all queries were answered in detail, and I was hugely impressed by the professionalism and expertise that Kerri showed throughout the entire process, I could tell I was in safe hands. I would like to extend my sincere thanks to her and the rest of the Team at Gilson Gray Dundee for all of their hard work, and look forward to using their services again in the future.”

‘I’m very impressed with the level of service provided by Gilson Gray.   They were very helpful with the purchase of my new property and I had no hesitation in engaging them to sell my existing property. 

Both Joe and Jodie have been extremely diligent in their handling of both. Jodie has always been prompt with her replies to my emails regarding the sale. 

I recommend Gilson Gray and would definitely use this company again.’

“Made making an offer for the purchase of house very easy. Kept me up to date good communication on every step would highly recommend very professional.”

“We have bought/sold many houses over the years. In relation to our sale this time it is fair to say that using Gilson Gray was the best move we could have made. They provided a fantastic service which made the selling process much less stressful than it could have been. Just brilliant.”

“Wonderful support! Jennifer was amazing throughout the purchase of my first property. She kept me updated at every point!”

“We received a last minute date of sale from the home developers however Tracy and Caitlin were able to quickly take care of it all with fast responses to any of our questions to ensure we could get the keys to our new home in time. Thank you!”

“Jennifer acted on our behalf when we were purchasing a BTL property. She was very attentive and timely in her correspondence and were her colleagues. This made our experience smooth and much easier than it could have been.”

“Jennifer Leslie has been a great support through the whole process. As a first time buyer I required advice and guidance to understand each step. Jennifer took time to provide advice and help me in purchasing my home. She made it very straightforward and the timescale from offer accepted to entry date was very swift.”

“We decided to sell a small terraced house we had been renting out in Aberdeen. We used the services of your Aberdeen office and were dealing with Deborah Bonner. Deborah really was excellent. Deborah knew the Aberdeen market very well and was able to help us understand and lower our expectations of price in a difficult marketplace. Deborah arranged, managed and attended the viewings and we promptly got feedback after each. We did get quite a few low offers from developers and we took Deborah’s advice on these. When we got a sensible offer Deborah handled the discussion professionally and we are very grateful for all her work and the friendly phone calls. Deborah is an asset to Gilson Gray.”

“Just a short note to say many thanks for all your help with renting out my flat. Your help has been greatly appreciated. Your rental service has been professional yet personable. I will be sure to use you again in the future for other tenancies.”

“I found selling with Gilson Gray a pleasurable experience. Everyone I dealt with was extremely professional. All enquiries were dealt with in a very efficient manner and I was always kept informed of developments. You were a great sounding board for my thoughts and helped me navigate trying to sell through the COVID pandemic. Ultimately, the success is measured in securing a good price for the property which you certainly delivered on.”

“We have used Gilson Gray twice now, they are the only solicitors we would consider using!  They are incredibly professional, helpful and understanding.  They kept us informed every step of the way and no question from us was too silly or too much. During the pandemic,  they went over and above to ensure everything they could do to help us sell was being done, from virtual tours and videos to weekly updates from them.  Their staff are all so friendly and helpful.  I highly recommend them!”

“Our experience of selling our property through Gilson Gray has been an extremely positive one. From our initial enquiry, the property team has been highly professional, friendly and quick to respond throughout. We felt that the team listened to and understood what was important to us as clients. Communication has been excellent and  we have received very regular and informative updates – we are particularly grateful to Lyndsey Beckwith, our principal contact, for her part in this.

The team has been very proactive in marketing the property, showing a particularly creative approach during the restrictions  imposed by the Covid 19 lockdown. As a result, as soon as restrictions to viewing were lifted, there were viewings in place – and the house was sold within two weeks!”

“I wouldn’t hesitate to recommend Gilson Gray. They were professional and supportive throughout the whole process of selling our house. We were kept regularly updated and any queries we had were dealt with quickly. Through their perseverance, we successfully sold our house during the pandemic, with everything going through smoothly.”

“A simply first class service from all in Gilson Gray’s property team. Every member of the team was a joy to work with and so professional from my initial enquiry right through to the sale of my property. Nothing was too much trouble and responses to my questions were always very timely, the team made the whole process painless. I cannot recommend them highly enough.”

“I had forgotten just how stressful searching for and buying a house can be. We approached Gilson Gray in North Berwick to view and offer on a house that we didn’t get in the end but it was their approach to us following that experience that really marks them for us as a company that goes above and beyond.

Knowing what we were looking for they helped us find it. Through the ups and downs from viewing to offering to finally having our offer accepted they kept in close contact with us, always available. They have a really unique kind, human approach to what they do which I had found in no other local agency. Their professionalism and dedication to supporting both seller and buyer goes above and beyond. Thanks to the team we have a new home and a new adventure ahead of us. Don’t think twice about approaching these folks for buying or selling.”

“As an individual private landlord, I have used various agents in the past. Gilson Gray were a new company and were recommended by a contact in the property industry. I was impressed by the service I received, which was a good balance of professionalism and approachability – vital aspects for both a landlord and prospective tenants.

I am sure they will thrive in the letting market and would have no hesitation in using them again.”

“I want to thank you Deborah for all your help. I really appreciate everything you have done.”

“You have been a great support, Deborah, exceptionally reliable and a wealth of information. I would happily recommend you to anyone.”

“We’d like to sincerely thank you and your team for providing first class property management and customer services since our account was set up in late 2016. Best wishes for the future to your and your colleagues!”

“We are extremely grateful for your support and professionalism throughout the whole process. Your sunny disposition, positivity and outstanding communication has given us such a positive experience. You have also been an absolute pleasure to deal with, to top it all not only have we sold the flat, which I thought might be doubtful, but we’ve also achieved a great price for it, well done.”

“I was recommended to Gilson Gray when I first reserved my new build flat.  I didn’t really know a lot about how it all worked, but luckily Kerry was very helpful and guided me through the whole process.  What became a bit stressful at times (due to delays on the flats) was made far better/less stressful with the consistent communication from Kerry, whether that be contacting me to give me an update, or answering any queries I had, it was always without delay and very useful info.  It really did take a lot of stress away as I was confident that anything that needed doing, would be done. Thank you Kerry, your service was flawless from beginning to end.”

“Gilson Gray provided an extremely professional and very personal service when we decided to buy a new house. They made sure that we were completely  looked after throughout the whole process and I couldn’t recommend them highly enough.”