Lettings - Frequently Asked Questions - Gilson Gray

LETTINGS 
FAQ's

Here are some questions that might help you understand the responsibilities associated with becoming a landlord. If you have any further questions please do not hesitate to contact our team.

Gilson Gray Landlord FAQ page

Your go-to resource for expert advice and answers to the most common questions about letting property in Scotland. Whether you’re a first-time landlord or managing a growing property portfolio, our experienced letting agents and solicitors provide guidance on landlord responsibilities, tenancy agreements, legal compliance, and more. At Gilson Gray, we’re committed to making property letting straightforward and stress-free. Browse our FAQs to get clear, practical information on everything you need to know about being a landlord in today’s rental market.

Frequently Asked Questions 
For New Landlords

Yes, your mortgage company needs to give you permission before you can let your property and this may alter the conditions of your deal.

Gilson Gray are experts in the market, and we will provide knowledge and comparable property rentals in the area.

This depends on the service levels you need. We offer three different service options: advertising only, let only, and fully managed. Each involves a varying service; however, we make sure you understand the process and our fees reflect the level of service you require.

Using an agent offers you peace of mind, and you should never need to worry about your let property. It also creates a professional barrier between you and the tenant and ensures all aspects of the management are handled professionally.

Gilson Gray will lodge the tenant’s deposit in the Safe Deposit Scotland scheme. The deposit is held in the scheme for the duration of the tenancy, where the money is protected. If any disputes should occur, the deposit scheme will assist in resolving.

For a standard let the certificates required to conform to the regulations of the PRT agreement are Gas Safety, Electronic Installation Condition Report (EICR), Portable Appliance Test (PAT), and Legionella Risk Assessment (LRA).

The tenant is fully responsible for the council tax when the lease is in place. If the property is empty for a period, the council tax transfers back to the landlord’s responsibility.

The amount can be deducted from the tenant’s deposit. Gilson Gray has an in-house legal team to deal with this.

Frequently Asked Questions 
For Existing Landlords

Gilson Gray is a fully registered Scottish Letting Agent.

Gilson Gray staff are fully trained in either ARLA Propertymark or CIH level 3. We are dedicated to protecting our clients and are committed to improving the standards in the letting industry.

There are many ways you can improve your EPC rating. Some inexpensive ways can be to ensure the property has energy-saving lightbulbs or loft/cavity wall insulation. You could also look to upgrade your heating system with thermostatic controls or upgrade the windows and doors.

Marcus Di Rollo

Marcus Di Rollo

Head of Lettings

Pauline Traill

Pauline Traill

Senior Area Letting Manager

Lisa England New

Lisa England

Senior Property Manager

Katie Macleod

Katie Macleod

Operations and Accounts Manager

John Shand Gilson Gray

John Shand

Property Manager

Juliet Cameron

Juliet Cameron

Trainee Property Manager

Do you have a property to rent out

We offer professional, comprehensive landlord services across central Scotland. We can offer you advice on how to get started and how we can help you manage your property. Get in touch with our team today.

Let your property with Gilson Gray We offer professional, comprehensive landlord services across central Scotland. Find out how we can help maximise the return on your rental property today.