LEGAL & ESTATE AGENCY SERVICES  

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“The sale of our flat was conducted in a very efficient and professional manner. It was a very smooth transaction.”

“I had forgotten just how stressful searching for and buying a house can be. We approached Gilson Gray in North Berwick to view and offer on a house that we didn’t get in the end but it was their approach to us following that experience that really marks them for us as a company that goes above and beyond.

Knowing what we were looking for they helped us find it. Through the ups and downs from viewing to offering to finally having our offer accepted they kept in close contact with us, always available. They have a really unique kind, human approach to what they do which I had found in no other local agency. Their professionalism and dedication to supporting both seller and buyer goes above and beyond. Thanks to the team we have a new home and a new adventure ahead of us. Don’t think twice about approaching these folks for buying or selling.”

“Can’t thank Gilson Gray enough for getting our house purchase over the line during unusual times, especially Emma MacKenzie, so friendly and a great help… Highly recommended.”

“Gilson Gray made the process of our buying our first home (even during a national lockdown) easy and seamless, answering all of our queries in a friendly, approachable and easy to understand way.”

“Very helpful even during these difficult times,(coronavirus).”

“Highly Recommend Gilson Gray. Very Professional and helpful service. Keep up the good work!”

“Fantastic service in the most difficult of times. A house purchase during COVID. A million questions asked. A million answered. Those that couldn’t be answered due to the changing circumstances were addressed honestly with a ‘we don’t know yet’…sometimes that’s all you need to know. Not some fluffed answer. Fabulous.”

From dealing with our offers to finalising everything Gilson Gray couldn’t have done anymore to help us in our first time buying experience. Even through a global pandemic (covid19) they still made sure our process was not effected and stress free. Kept up to date at every point and no question/query couldn’t be answered during this time. Myself and jade would like to thank all at Gilson Gray for all they’re hard work and dedication on our journey. Thank you !

“It has been a seamless transaction with Gilson Gray. They know what they’re doing.”

“Very professional and efficient service. Would strongly recommend.”

“Debbie was so supportive and understanding. She was very clear and concise with all her information.”

“Paula was excellent. She guided us through the conveyancing process smoothly, keeping us informed at all times.”

“Michael, Callum and Kirsty made it really easy as a first time buyer we had no idea what we were doing can’t thank them enough and have already recommended a colleague to them. Will be using Gilson gray for all future house moves.”

“The service was faultless. Anything I was required to do was the absolute minimum in terms of completing the sale of my house, took very little time and was effortless. That does not happen without a huge amount of work. The pandemic made absolutely no difference that I was aware of and did not hinder a speedy process, which in my opinion highlights the invisible, but outstanding business processes in place. At what is recognised as an extremely stressful life event, I was completely confident in the professional service provided and wondered what was stressful about it!

First-class customer service from start to finish, which is very rare these days, even without the challenges of a pandemic.

The only reason I had a different solicitor for the purchase of my new home was moving to England required a solicitor there.

Without a moment’s hesitation, I would highly recommend.”

“When we first started out trying to put our flat up on the market it wasn’t the best journey. A family friend then put us in contact with the team at Gilson Gray and the service we received was just amazing! They made it feel so easy from the start, and all the way through to the end. The team from conveyancing was also brilliant to deal with. They also made it feel so easy and under control for both selling our flat and buying our new home! We would highly recommend Gilson Gray! They were fab!“

“The team at Gilson Gray Glasgow was very helpful and patient, especially when we got a glitch at the end of our flat sale. Fees are in line with most other companies.”

“Key to any professional service is good communication, especially when it’s a property transaction. I would not hesitate in using Gilson Gray. First-class.”

“This is the second time I have used Gilson Gray and both times I have been so happy with the hard work and dedication shown towards supporting me to sell and buy a house.”

“From the very first dealing with Gilson Gray to the very last, the professionalism, communication and helpfulness was second to none. Nothing was ever any trouble to them and they called me back or emailed me back every time they said they would in the time they said they would do it. I felt a real desire from every person I spoke to at Gilson Gray to make the sale as stress free as possible for me which they did. Everyone was so friendly and easy to deal with and I was assigned people each part of the sale to deal with, and even when phoning up and that person was busy the person I spoke to knew what was going on so there was no being passed from pillar to post, it’s obviously a well-run business with high emphasis on communication both internally and externally. I could not recommend Gilson Gray highly enough.”

“Rachel Greig was a pleasure to deal with. She kept us up to date with our house purchase, documentation and everything we needed to do as first time buyers. She is a credit to the company and we wouldn’t hesitate to recommend her as a solicitor.”

“Very helpful, responsive and professional.”

“My experience with Gilson Gray Legal Services for a property purchase was exceptional. Their expertise in property law and attention to detail instilled a high level of confidence in me. Transparent communication and prompt responses to queries were key highlights, ensuring a smooth transaction. The Gilson Gray team’s efficiency in handling documentation prevented any unnecessary delays. I highly recommend their services to others.”

“I have recently just purchased my first home and I could not have asked for a more smoother process. From my first point of contact with Arron straight through into my main point of contact Emma and Chloe, I had a great experience. Any information I did not understand, was broken down and explained further. I was never left in the dark about documentation and I was supported throughout. Each stage of the process was clearly explained and I received continuous updates and prompt responses. Emma guided and supported me all the way, and she was extremely approachable. No query or worry from my side was an issue. Fabulous team to work beside. Thank you.”

“A fantastic solicitors with fantastic people. I had Emma as my solicitor. She was so supportive, understanding and always stuck to her word. I used Gilson Gray to support with the purchase of my late grandmother’s home. I am now in and settled and can’t thank Gilson Gray and of course Emma enough.”

“Kirsten was a brilliant solicitor, working hard to get things done. Always kept me fully informed and offered invaluable advice while still fully supporting my decisions. When an issue would arise she promptly dealt with them and was always pushing things through. Couldn’t ask for a better person to have been assigned to the sale of my house.”

“Jake advised us on a couple of properties that we were very close to landing, before closing a deal on a third at a price that we and the vendor were very happy with. Really appreciated Jake’s friendly and professional approach and would recommend his services to anyone looking to buy in East Lothian.”

“I was recommended Gilson Gray by our mortgage advisor. The process was fairly straightforward albeit stressful, however, this is just how buying a property is I believe. They were able to answer all my questions when I asked getting back to me within 48 hours on these matters. It was a higher price than we expected based on what our mortgage advisor suggested, however, I know its not them that set the price naturally.”

“I recently used Gilson Gray Dundee for the conveyancing on a new-build property I had purchased, and was absolutely delighted with the service I received from my solicitor Kerri. Nothing was too much trouble, all queries were answered in detail, and I was hugely impressed by the professionalism and expertise that Kerri showed throughout the entire process, I could tell I was in safe hands. I would like to extend my sincere thanks to her and the rest of the Team at Gilson Gray Dundee for all of their hard work, and look forward to using their services again in the future.”

“Made making an offer for the purchase of house very easy. Kept me up to date good communication on every step would highly recommend very professional.”

“Wonderful support! Jennifer was amazing throughout the purchase of my first property. She kept me updated at every point!”

“We received a last minute date of sale from the home developers however Tracy and Caitlin were able to quickly take care of it all with fast responses to any of our questions to ensure we could get the keys to our new home in time. Thank you!”

“Jennifer acted on our behalf when we were purchasing a BTL property. She was very attentive and timely in her correspondence and were her colleagues. This made our experience smooth and much easier than it could have been.”

“Jennifer Leslie has been a great support through the whole process. As a first time buyer I required advice and guidance to understand each step. Jennifer took time to provide advice and help me in purchasing my home. She made it very straightforward and the timescale from offer accepted to entry date was very swift.”

“Tracy and Caitlin done a fantastic job and went above and beyond. They were both very friendly and easy to talk to. They made everything easy and simple for us. We will use Gibson Gray again thank you for everything.”

“We received a last minute date of sale from the home developers however Tracy and Caitlin were able to quickly take care of it all with fast responses to any of our questions to ensure we could get the keys to our new home in time. Thank you!”

“I used Gilson Gray Dundee for the conveyancing on a new-build property I had purchased, and was absolutely delighted with the service I received from my solicitor Kerri. Nothing was too much trouble, all queries were answered in detail, and I was hugely impressed by the professionalism and expertise that Kerri showed throughout the entire process, I could tell I was in safe hands. I would like to extend my sincere thanks to her and the rest of the Team at Gilson Gray Dundee for all of their hard work, and look forward to using their services again in the future.”

“We have bought/sold many houses over the years. In relation to our sale this time it is fair to say that using Gilson Gray was the best move we could have made. They provided a fantastic service which made the selling process much less stressful than it could have been. Just brilliant.”

“Helen [Hirst] recently assisted with the sale of my deceased mother’s house. This was slightly complicated as I live in Australia but Helen was always helpful and quick to resolve any issues with contact with the Buyers conveyancer. I would thoroughly recommend Helen to assist in any future sale. Thanks!”

“Rebecca acted on our behalf when selling our old home and purchasing a new property. Rebecca was professional, attentive and worked diligently on ensuring our needs were met throughout the whole process. We were kept fully up to speed on proceedings and when facing delays on settlement, Rebecca was persistent in following up with the other parties to minimise any impact. This was appreciated and made us feel we had someone acting in our best interests. Many thanks to Rebecca and team for all the help and we would recommend Gilson Gray as a trustworthy, competent firm to use.”

“Kerri has dealt with purchase of my property and kept me informed regularly on the progress which is such important during this stressful time. She has also replied to my questions very quickly and informative. I have used Gilson Gray before when selling my previous property and I will not hesitate to do the same in the future.”

“Having been in need of a solicitor for purchasing a property, I was referred to Gilson Gray by my mortgage advisor. I cannot speak highly enough of the service provided by Gilson Gray, in terms of professionalism, legal knowledge, efficiency and responding in a timely manner. I would highly recommend the company to anyone who, like myself, are in need of a brilliant solicitor service.”

“We dealt with Courtney Morrison as we are buying our first home. We are, of course, completely new to the process of buying a house so myself and partner have been anxious. Courtney was friendly, professional, had great communication with us and most importantly the communication was fast so we weren’t left wondering what was happening. Just before we put in our formal offer Courtney had called us and gave us some great advice which has made us feel more confident moving forward – It really put our minds at ease that we were buying the right property for our family. Thank you again for all your help it has been very much appreciated!”

“I have used Gilson Gray for both the selling of my old property and buying of my new property. From start to finish the whole process has been very stress free with excellent communication throughout the whole transaction, the quoted prices were very competitive and accurate. I will 100% recommend Gilson Gray’s services.”

“The team helped me tremendously. They are true professionals nothing was too much trouble. Explained everything clear and precise. I can highly recommend.”

“Kirsten Dickie and the rest of the team were fantastic. Kirsten kept me informed throughout, replied to all my emails and made the process a smooth one. Really pleased with service received, many thanks again to Kirsten and the whole team.”

“Rowan Quinn handled the legal side of buying an apartment and I found her very professional, fast, nice, and thorough. I would highly recommend her and Gilson Gray when buying a house!”

“Rebecca [Shepherd], was great when dealing with our property transaction. She made the whole process simple and not overwhelming. Any issues where communicated efficiently. She was a pleasure to deal with and an asset to your company.”

“Cannot express my gratitude for the help and support which Sarah Johnson gave me when purchasing my first ever house. Everything was explained clearly to me and Sarah done so much to minimise the stress, especially with issues I had with the sellers solicitors. The knowledge and communication throughout the whole stage process was truly appreciated. I am so grateful for the service which Sarah provided and would definitely recommend to anyone.”

“Dealt with Alana Arthur who was absolutely first class with my elderly Mum who was selling/purchasing her home/s. Alana kept in regular contact with my mum, explained the process as we went along was efficient and friendly. Nothing was ever a bother or an issue. Would certainly recommend. Thank you very much.”

“Best service! Fast and efficient. After a very slow process with the mortgage advisor, everything was ready in 2 days with Gilson Gray. Strongly recommend!!”

“In the last few months we have used Gilson Gray for will updates and house deeds. We had excellent service from Lindsay Darroch, Lisa Martin and Sarah Denovan. At all times they gave us clear advice and communication was excellent. Would definitely recommend.”

“I would like to say a massive thank you to Lisa Jackson from Gilson Gray. I had an offer accepted on the 16th January and exchanged contracts on the 16th February which far surpassed any expectations I had. Lisa’s communication was fantastic throughout the process and was really quick an efficient to action anything that came through. This is the 2nd time that I have used Lisa and I would highly recommend her services to anyone! Thank you!”

“Jemima and her colleagues at Gilson Gray are fantastic. Extremely helpful, professional and provided an excellent service. Would highly recommend. I have been very happy with the service I received. Thank you!”

“I have had my first personal dealings with Gilson Gray for my own house sale and as a broker who always recommends my clients to them due to the efficient service and professional legal advice and support they provide, it was nice to see an insight in to the journey from start to finish. Alana Arthur is an asset to the firm, from start to finish she kept me fully updated on all aspects of the sales process including doing her very best to complete in a short time frame. Every call and email was clear and concise and followed up every time by Alana with a friendly phone call and reassuring explanation of the next steps. Not that I ever needed any confidence in the firm to recommend as my clients speak very highly of the, but now having gone through it myself with the firm and Alana I have complete confidence on recommending Gilson Gray for conveyancing to everyone.”

“The best transaction I’ve ever been involved in! A painless process due to clear, concise communication and timely and helpful advice.”

“We sold our house and ended up buying a house with Gilson Gray. They were very supportive and quick to respond with any of our queries. They kept us up to date with progress and made sure we knew exactly what we had to do at different points. Very helpful and we would recommend.”

“We’re in the middle of purchasing our first home, which can often be a stressful and bewildering experience. There are a lot of moving parts to wrap your head around. Douglas Hardwick has ensured that the initial stages of this process ran smoothly and quickly with all bases covered. Communication from him has been prompt and professional but friendly. The first thing he gave us was the company’s timeline for property purchase which lays out the path before us in a clear, graphical format, clearing the mist and taking the pressure off. It’s early days yet, but so far the advice from his colleagues Analia Kaufman and Kirsten McMurray has likewise been comprehensive, proactive and easy to comprehend. As the process unfolds information is being delivered in bite-sized digestible chunks rather than as an avalanche and has been pre-sifted for relevance. Our initial impressions are that we are in the capable hands of an experienced and very organised team who are well versed in the art of demystifying this process for novices such as ourselves.”

“I was initially introduced to Gilson Gray through Your Move once my house sale reached the point of requiring legal input. I first received a phone call and email from Douglas informing me that they’d received my reference from Your Move, he was immensely straightforward, and friendly. He provided me with all the relevant information and what was required of me to progress.

I completed the steps laid out for me, which were rather easy due to how they’d been explained and presented. My case then passed on to the next department once all the information had been gathered and I chose to use Gilson Gray for my purchase of a new home as well as the sale of my current one.

Caitlin then took over my case and it’s been smooth sailing since. I’m currently still going through the process but I’ve no worries from the legal side of things which is always the biggest stress in these situations due to a lack of understanding and knowledge on my part. All in all I’ve felt like I’ve had my hand held throughout and been given guidance and reassurance, which I have no complaints over.

Would definitely use again (though I hope not to be selling again anytime soon!) and I’m confident, and look forward to things concluding without any issue thanks to the work and help provided.”

“Couldn’t be happier! Jilly was my advisor from the get go and she genuinely could not have been more helpful. As it is my first time buying a property I was really nervous and felt like I dear in the headlights but Jilly made everything so straightforward, easy and replied to all my silly questions right away, going above and beyond with her amazing, friendly service. I have heard horror stories of people having difficult experiences when buying their first home with unhelpful advisors from their solicitors office, but Gilson Gray have made the process as smooth and positive as possible so far (especially Jilly!). Couldn’t be happier that they were the recommended solicitor for me, and I really could not recommend them highly enough!”

“I would like to express my sincere thanks to Deborah and Kirsten at Gilson Gray for providing such a friendly, speedy and efficient service when dealing with the sale of my Brother’s house. Can’t recommend enough.”

“We worked with Caitlin Fraser to buy our first house and she was exceptional. She went through the process and explained everything really well making sure to keep us up to date on all the proceedings and what to expect next. Every stage of the process was completed fast and efficiently and there was never any hold up. Email replies to our questions were also fast and detailed. Couldn’t recommend working with her as a solicitor more really happy with the service.”

“Douglas Hardwick along with Sharon Aris, have been amazing helping me and my children through the whole transaction of selling my home. They have reassured me when I’ve called anxiously about any questions. Highly recommended the company if your wanting to buy or sell. With offices all around you can drop documents to be scanned to your designated solicitor. Thanks again to all at Gilson gray!”

“Thanks to Sharon Aris at Gilson Gray I felt confident that everything involved in purchasing my first home would be taken care of in a timely and professional manner. I especially appreciated the in person meeting that I had with Sharon to discuss the process. She answered all my questions in a friendly and down-to-earth manner that put me at my ease. It was a pleasure working with her.”

“Alana was my solicitor for the sale of my house she was very good at keeping me informed and done everything she could to keep it easy and stress free. Alana done an amazing job and I would use her as my solicitor again.”

“Sarah at Gilson Gray was excellent throughout the process of buying our first house. We felt well informed as to what was required from us. We received updates along the journey and any concerns we had were swiftly addressed. I would strongly recommend Gilson Gray.”

“I couldn’t have asked for better support than I received from Rowan and Deborah at Gilson Gray. Both were so helpful, making every step really clear along the way and just making the whole selling process so easy to navigate and stress free. Highly recommend.”

“From beginning to end, the team at Gilson Gray were courteous, professional and communicative. House buying and solicitors can get a bad rep, but the team took any anxieties we may have had and put them at ease from the outset. Gillian was phenomenal, keeping us updated throughout the process, explaining all aspects along the way, whilst making sure we had ample time to supply the documents needed to keep the process moving. Couldn’t recommend enough.”

“Jennifer Leslie and the team at Gilson Gray were amazingly helpful in the purchase of my first home. The process was made simple and easy to understand and I don’t believe could’ve been made any easier.”

“We are immensely grateful to Tracy McAlpine and her team at Gilson Gray for their exceptional guidance throughout our journey to purchasing our dream home. Tracy’s unwavering dedication, depth of knowledge, and proactive approach surpassed our expectations at every turn. Thanks to her expertise, what could have been a daunting process became an enjoyable and stress-free experience. We wholeheartedly endorse Tracy to anyone seeking a consummate professional who truly goes above and beyond for her clients.”

“We had Gilson Gray carry out the legal side of our house purchase. Brooke Finlay was wonderful from the get go. She was always attentive and helpful with any queries that we had. Communication was very transparent with frequent updates on the status of our purchase. She made the whole process smooth and pain-free, which is rare these days. Thank you again!”

“Tracy McAlpine is an asset to the Gilson Gray team. The team are faultless with their work and we believe they make sure that our mutual clients have the security are in a proceedable position to proceed with a purchase.

We have worked alongside the team at Gilson Gray on hundreds of transactions over the years and we feel that our clients are in the safest of professional hands for all property transactions.

We again believe that our mutual clients are in the safest of hands when dealing with Gilson Gray and should anything pop up at the 11^th hour they are always on hand with a how to fix it solution or idea, they are very diligent and professional at all turns which gives us piece of mind when recommending Gilson Gray.

Tracy and the team at Gilson Gray find innovative solutions and also have the knowledge and  patience with clients unique legal circumstances to make their customer journey property transaction is as painless as possible.

Having both short term in mind to allow clients to purchase initially but with long term in mind to make the customer keep coming back again and again in the future.

Tracy and the team at Gilson Gray have been a breath of fresh air and focus on customer service along with good old fashioned hard work, excellence in her role and supporting both her team and also ourselves as external partners.

Tracy has won heart and minds by being available whenever our team need her in a positive and supportive way.”

“Rowan Quinn was an absolute professional to the highest degree and went above and beyond in order to meet settlement on the day we were hoping for and kept on track even when other things out of her control were not going as smoothly as they maybe should. She made sure that when the mortgage offer eventually came through, settlement was only a matter of days after and on the day we aimed for from the start even though, at some points, it looked as though that would never be possible. Our thanks go to her and the rest of the team involved.”

“Having used Gilson Gray for our previous sale & purchase when we were selling again was only natural to go back to them as they were great first time around. We did not have a straightforward sale like the last time, unfortunately the sale fell through 3 times but thankfully 4th time lucky and we completed yesterday. Every person at Gilson Gray when things fell through the team were on it right away and pushed the social media side of the marketing and scheduled viewings around our busy schedule with ease. We we never not long on the market before we were back under offer! Our solicitor was as disappointed as us when the sales fell through but guided us through the process with ease and kept us well informed. Would use these guys again in a heartbeat, they are all so friendly, it feels like you are dealing with your friends or family not a law firm! Thank you once again for all your hard work and support through this process!”

“Kisa closely monitored our buying process, despite the numerous unforeseen circumstances. She patiently explained how we could address each issue and responded promptly, whether by phone or email. Strongly recommended.”

“We’ve used Gilson Gray now a few times and wouldn’t go anywhere else. We’ve always dealt with Sarah Wyllie and couldn’t rate her more highly. Her communication is great, she’s prompt when following up on queries, she’s thorough, she explains things simply and managed our expectations throughout the process meaning we always knew what to expect. A top class service!”

“I wanted to extend my heartfelt thanks for all your help throughout the property purchase process. Your assistance with the complicated aspects has been invaluable. Your responsiveness and helpfulness have made a significant difference, and I am deeply thankful for your support.”

“I came into contact with Gilson Gray via Yopa Estate Agents who were marketing my house for sale. Alana Arthur conducted the legal and administrative tasks which naturally go along with this process. I found Alana to be timeous, efficient, organised and generally on it which is what is required and indeed my expectation when employing legal services. In addition Alana has a friendly, cheery manner which helped tremendously when trying to navigate the sometimes stressful situation of selling a house. A member of staff who is able to be both professional and ‘human’ is a pleasure to work with. All hail Alana!”

“This is a few words to express my gratitude and appreciation for the work throughout the process to complete the purchase of a second property and the patience and understanding for the failure of the first property. Professional, polite and full understanding of the conveyancing process and requirements, following this I would not hesitate using GGE again.”

“We recently used Gilson Gray to sell our house and purchase a new one. The service across the board was excellent. Their communication was consistently very good and everyone was a pleasure to deal with. They kept us up to date at all stages of the process and made it as stress free as possible. I would 100% recommend Gilson Gray. We were delighted with their service. Thank you!”

“The entire process of the sale of my property through Gilson Gray was, Professional, Efficient, Inclusive with a great personal touch. I would have absolutely no hesitation in recommending Gilson Gray to anyone who is considering selling their property.”

“I dealt with Lindsay Darroch and Louise Duguid in the Dundee office. Both were extremely helpful both on the legal side of things but also in helping me during my house search. They were extremely competent and professional in handling the sale of my house and the purchase of my new own – would have no hesitation in recommending.”

I used Gilson Gray when I was selling my old flat, and I’ve just used them again for the purchase of my new flat. It was an absolute pleasure working with them, everything went smooth and communication was great. I bought at an auction which had to be paid 2 weeks after I was successful bidder. There was no additional costs in the final bill as well. Perfect service – thank you so much for your help.

“My estate agent recommended Gilson Gray LLP for both selling my previous property and purchasing a new build. Throughout the process, I felt fully supported and well-informed at every stage. Telephone calls were easily arranged, and my emails were promptly answered. I would not hesitate to choose Gilson Gray LLP again for legal services and highly recommend it.”

“I was recommended to Gilson Gray when I first reserved my new build flat.  I didn’t really know a lot about how it all worked, but luckily Kerry was very helpful and guided me through the whole process.  What became a bit stressful at times (due to delays on the flats) was made far better/less stressful with the consistent communication from Kerry, whether that be contacting me to give me an update, or answering any queries I had, it was always without delay and very useful info.  It really did take a lot of stress away as I was confident that anything that needed doing, would be done. Thank you Kerry, your service was flawless from beginning to end.”