Deposit Protection Explained in Scotland - Gilson Gray

Deposit Protection Explained in Scotland

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Deposit Protection Explained in Scotland
Katie Macleod

What is a tenancy deposit?

A tenancy deposit is a sum of money paid by a tenant at the start of a tenancy. It provides the landlord with financial protection if the tenant breaches the terms of the tenancy agreement, such as:

  • Damage to the property beyond fair wear and tear
  • Missing items listed on the inventory
  • Outstanding rent arrears
  • Cleaning costs where the property has not been returned to the agreed standard

A deposit should never be treated as the final month’s rent unless this has been agreed in writing by the landlord.

How much can a landlord charge?

In Scotland, a tenancy deposit cannot exceed the equivalent of two months’ rent.

For example:

  • Monthly rent: £900
  • Maximum deposit: £1,800

At Gilson Gray, we request one month’s rent plus £200, although this can vary depending on the property and circumstances.

Where is the deposit held?

Tenancy deposits in Scotland must be lodged with an approved Tenancy Deposit Scheme.

The three government-approved schemes are:

  • SafeDeposits Scotland
  • Letting Protection Service Scotland
  • mydeposits Scotland

The deposit remains protected for the duration of the tenancy until both parties agree how it should be returned, or a dispute has been resolved.

When must the deposit be protected?

A landlord/letting agent must lodge the deposit with an approved scheme within 30 working days of the tenancy start date.

Within the same timeframe, the tenant must also receive written confirmation explaining:

  • The amount of the deposit
  • Which approved scheme is holding it
  • The date it was received
  • The circumstances in which deductions may be made
  • How the deposit will be returned at the end of the tenancy

Failure to comply with these rules can have serious consequences.

Can a landlord make deductions?

Yes, but only where the tenancy agreement allows for them and there is evidence to support the claim. Common reasons include:

  • Unpaid rent
  • Damage beyond fair wear and tear
  • Missing furniture or appliances
  • Excessive cleaning required
  • Disposal of belongings left behind

Keeping detailed inventories, check-in reports and photographs at the start and end of the tenancy can help avoid disagreements.

What is fair wear and tear?

One of the most common areas of dispute is the difference between damage and fair wear and tear.

Fair wear and tear refers to the natural deterioration that occurs through normal everyday use. Examples include:

Fair wear and tear:

  • Slightly worn carpets in high-traffic areas
  • Minor scuff marks on walls
  • Faded curtains due to sunlight

Damage:

  • Large holes in walls
  • Burn marks on carpets
  • Broken doors or windows
  • Stained or heavily damaged flooring

The age and condition of the item at the start of the tenancy will also be considered.

What happens at the end of the tenancy?

Once the tenancy has ended, the landlord or letting agent will inspect the property and compare its condition against the inventory and check-out report.

If no deductions are proposed, the deposit can usually be returned quickly through the tenancy deposit scheme.

If deductions are requested, the tenant can either agree to them or dispute them.

What if there’s a dispute?

If the landlord and tenant cannot reach an agreement, the approved deposit scheme offers a free Alternative Dispute Resolution (ADR) service.

An independent adjudicator will review the evidence from both parties, including:

  • The tenancy agreement
  • Inventory reports
  • Photographs
  • Invoices or quotations
Katie Macleod
Operations and Accounts Manager
Email:  [email protected]

 

The information and opinions contained in this blog are for information only.  They are not intended to constitute advice and should not be relied upon or considered as a replacement for advice.  Before acting on any information contained in this blog, please seek solicitor’s advice from Gilson Gray.

Katie Macleod's portait
Katie Macleod
Operations and Accounts Manager

Katie joined Gilson Gray in 2021 as the Account and Compliance officer for the Lettings department, following five years previous experience as a Property Manager. She was promoted to Operations & Account Manager in 2024 and now oversees day-to-day operations of the department.

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