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Letting Assistant

Katy Devlin

Katy began her journey working for Gilson Gray as a Lettings Assistant, and her passion for property has led to her starting a new role as a Trainee Property Manager.

    After joining the company as a Lettings Assistant and gaining some knowledge of the property sector, I recently began my new role as Trainee Property Manager. I enjoy liaising with other property managers, prospective tenants and delivering excellent customer service to landlords.

    I am hardworking, friendly, and reliable. I am looking forward to the challenges this role will bring and have a hunger to learn more about the industry. I am eager to take part in the Letwell programme this year to gain my qualifications and increase my knowledge base which will help me provide a better service to both landlords and tenants.

    After gaining my degree in Social Policy and Sociology at the University of Edinburgh, I spent many years working in the retail industry in varying customer-facing roles. I relish the opportunity to work with other people, feeling a sense of achievement and satisfaction when I have successfully helped others. Having rented for many years myself and recently purchasing my own property, I was drawn to the lettings industry as I feel I can empathise with both landlords and tenants in order to build strong working relationships.